Effective Date: 10/20/2024

Clinix Bridge Privacy Policy

Welcome to Clinix Bridge, a service dedicated to helping dental practices gather positive reviews from their patients on Google and other review platforms. Your privacy and the security of your data are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using Clinix Bridge, you agree to the terms outlined in this policy.


1. Information We Collect

Patient Information

As part of our services, we collect limited patient information from dental practices, which may include names, contact information, appointment details, and patient satisfaction ratings. This information is collected solely to facilitate review requests and is protected under the Health Insurance Portability and Accountability Act (HIPAA).

Practice Information

We collect information related to the dental practice, including contact details, practice details, and user information. This data is used to operate, maintain, and improve the Clinix Bridge service.


2. How We Use Collected Information

Patient Data

We use patient information solely to send review requests and encourage feedback on the practice's Google and Facebook profiles. Clinix Bridge will never share patient information with third parties or use it for any purpose unrelated to this primary function.

Practice Data

Practice data is used to manage accounts, provide customer support, send service-related communications, and inform practices about updates or improvements to the service.


3. HIPAA Compliance

Clinix Bridge is committed to maintaining the confidentiality and security of Protected Health Information (PHI) as required by HIPAA. We implement technical, administrative, and physical safeguards to ensure patient data is protected from unauthorized access, use, or disclosure.